Responsible Gaming

IGAXMING N.V. believes that gambling should be a form of entertainment and never a source of financial difficulty or personal harm. While IGAXMING provides software and does not directly host gambling activity for end-players, we require every licensee of our Software to embed strong responsible-gaming controls within their operations and we provide the technical primitives needed to do so.

Licensees of the Software agree to operate in accordance with the following principles:

• only persons aged 18+ (or the applicable local minimum age) are permitted to register, deposit and play;
• age and identity verification is performed at registration and before withdrawals;
• players are offered easy-to-use deposit, loss, wager and session-time limits;
• players can self-exclude (temporary cool-off or permanent exclusion) with a single, prominent action;
• marketing communications respect opt-outs and exclude self-excluded players;
• vulnerable individuals are protected through monitoring of risk markers (e.g. chasing losses, late-night sessions, sharp increase in deposit velocity).

The Software ships with responsible-gaming primitives including: configurable deposit and loss caps, session timers and reality checks, self-exclusion workflows, time-based access controls, optional links to national self-exclusion registers, and event hooks for risk-based monitoring.

If you or someone you know is experiencing problem gambling, free and confidential help is available:

• GamCare (UK) — gamcare.org.uk · 0808 8020 133
• Gambling Therapy (worldwide) — gamblingtherapy.org
• BeGambleAware (UK) — begambleaware.org
• Jugar Bien (España) — jugarbien.es · 900 200 225
• Jogo Responsável (Portugal) — srij.turismodeportugal.pt
• Spelpaus (Sweden) — spelpaus.se
• BZgA (Germany) — 0800 1372700

Spending more than you can afford to lose, gambling longer than intended, chasing losses, borrowing money to gamble, lying about gambling habits, gambling impacting work, relationships, sleep or mental health — these may be signs that gambling is becoming a problem. Please reach out to one of the services listed above.

responsible-gaming@igaxming.com — IGAXMING N.V., Heelsumstraat 51, E-Commerce Park, Curaçao.